Phone Banking

Get immediate access to the information you need most often.
  • Account balance inquiries.
  • Last five transactions on your account.
  • Verify social security deposits, ATM transactions, other electronic funds, interest paid and earned.
  • Make transfers between checking & savings accounts.
Phone Banking simplifies your life by giving you the ability to access your account 24 hours a day, 7 days a week. Regardless of whether you're calling from home or from out of town, your accounts are as close as any telephone -- including your cellular phone. Phone Banking provides one local number 628-1354 for all customers in Billings, Laurel, Columbus, and Absarokee, and a toll-free 1-800-822-5592 number to customers living, working or doing business outside the local calling area.

STEP 1

Have your Account Number(s) and
Personal Identification Number (PIN) ready.
*The first time you call, you will first need to contact your bank to get your Phone Banking PIN.

STEP 2

Determine which telephone number you need:
628-1354 local number for the Billings, Laurel, Columbus & Absarokee area.
1-800-822-5592 for all other locations.

STEP 3

Wait for the greeting, then follow the simple instructions. You will be offered a series of menu selections from which to choose. To access these selections from the Opening Menu given, simply press the corresponding number(s) on your telephone.

OPENING MENU: press
1 Account information
2 Transfer funds
3 Interest rates
4 Locations & hours
5 Change your PIN #


Account Selection Menu: press
1 Checking & Money Market Checking Account information
2 Savings & Money Market Savings Account information
3 Loan Account information
4 Certificates of Deposits (CD) & Individual Retirement Accounts (IRA) information
# Return to previous menu
* Repeat this menu


CHECKING AND MONEY MARKET MENU: press
1 Checks and debits
2 Deposit and credits
3 ATM transactions
4 All transactions
5 Search by transaction amount
6 Search by check number
# Return to previous menu
* Repeat this menu

 

SAVINGS INFORMATION MENU: press
1 Savings withdrawals
2 Savings deposits
3 ATM transactions
4 All transactions
5 Interest rates
# Return to previous menu
* Repeat this menu

 

LOAN INFORMATION MENU: press
1 Accrued interest
2 Interest rate
3 Last payment information
4 Next payment information
# Return to previous menu
* Repeat this menu

 

CD & IRA INFORMATION MENU: press
1 Year to date interest
2 Prior year to date interest
3 Interest rate
4 Maturity date


TRANSFER FUNDS MENU: (from first account) press
1 Transfer from checking
2 Transfer from savings
* To cancel


TRANSFER FUNDS MENU: (to second account) press
1 Transfer to checking
2 Transfer to savings
* To cancel

 

RATE INFORMATION MENU: press
1 Checking, Savings, & Money Market Account rates
2 Certificates of Deposit rates
3 IRA rates